Synergia Lublin Privacy Policy
Rules as clear as an operating manual
At Synergia Lublin, we value specifics. We don't like fluff in marketing, and we approach your data the same way. This page explains what happens with the information you leave us. We have been operating in Lublin since September 2017 and have focused on honesty from the beginning. When you enter our website or order an audit of your plant, we want you to feel safe. Your data is not a commodity. It is a tool that allows us to better prepare an offer for your production.
Who manages your data?
The administrator of your data is the company Synergia Lublin. Our headquarters is located at: ul. Krakowskie Przedmieście 4, 20-002 Lublin. You can call us at +48 81 532 77 44 or write to biuro@synergialublin.pl. We are not a large corporation with an anonymous legal department. We are a team that knows manufacturing and respects the privacy of business partners. You can direct all questions regarding data protection directly to us. We respond quickly, usually within 2 hours and 14 minutes, because we know time is money.
What data do we collect and why?
We only collect what is necessary for work. If you fill out the contact form, asking for an image audit or catalog design, you provide us with your name, surname, and business email. Sometimes you ask about specific solutions for your plant and describe your production to us. This information serves us exclusively to prepare for a conversation with you. We want to know whether you handle metal processing or window production before we give you a concrete quote. We do not send spam. We do not pester with offers you didn't ask for. Your data helps us ensure our communication is professional and hits the mark.
Cookies, or hall snacks
Our website uses cookies. These are small text files that are saved on your device. They help the site run more smoothly and load faster. We also use them for analytical purposes. Thanks to them, we know whether our clients more often read about industrial photography or B2B sales strategies. This is important information for us because it allows us to create better blog content. Cookies do not serve to track your private life. It is technical support that makes the site more convenient to use. You can disable them in your browser settings at any time, but then some elements of the site may run slower.
Server logs and technical issues
Every visit to the Synergia Lublin site involves sending a query to the server. This is a standard procedure on the internet. The server records information such as your IP address, date and time of the visit, and the type of browser you use. This data is anonymous. We do not link it with your name. It serves us solely for administering the site and taking care of its security. We want to be sure our website works stably and is resistant to technical errors. This is pure statistics that remain in our server logs.
Who else has access to the data?
Your data is safe with us, but we use the help of proven subcontractors. This refers to the hosting company that maintains our servers and tools for website traffic analysis. All these entities guarantee a high standard of data protection and operate in accordance with the law applicable in Poland and the European Union. We do not sell your data to external companies. We do not exchange email databases with other agencies. If we hire an industrial photographer for a session at your plant, we pass on to them only the information necessary to reach the location and perform the order.
Your rights are important to us
You have full control over your data. At any time, you can write to us and ask exactly what we know about you. You have the right to correct your data if it has changed. If you want us to delete your data from our database, simply inform us. We will do it without unnecessary questions, unless the law imposes an obligation on us to store them (e.g., for accounting purposes after issuing an invoice). You also have the right to transfer data or lodge a complaint with a supervisory authority if you decide we are doing something wrong. But we believe our approach based on facts and specifics will mean you have no reason for this.
Data security
We protect your information as we protect our technical designs. The Synergia Lublin site is secured with an SSL certificate, which means data sent through forms is encrypted. Only authorized persons from our team who handle customer service or strategy have access to your information. We regularly update our systems to minimize the risk of any leaks. In industry, reliability counts, and we transfer that reliability to the digital field. Facts on the table: we make sure your company is safe with us in every respect.
Changes to the privacy policy
The world changes, and so do regulations. Therefore, once in a while, we may update this privacy policy. You will always find the current date here so you know when we introduced the last corrections. We will not introduce significant changes without clear need. Our basic rule, however, remains unchanged: we respect your time, your work, and your data. If you have any doubts, write to us. We are here to help manufacturing plants look professional, and that begins with clear and honest rules of cooperation.