Setting up Shipping Zones

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Selling physical products? You need to ship them!

1. Shipping Zones

A shipping zone is a geographic region where a certain set of shipping methods are offered. Safhitak Store will match a customer to a single zone using their shipping address and present the shipping methods within that zone to them.
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Add as many zones as you need, with each zone containing multiple shipping methods.

2. Adding and managing zones

To set up shipping zones, go to: Safhitak Store > Settings > Shipping. If you don’t see Shipping as an option, go back to Safhitak > General and take a look at settings at Shipping Location(s) – you may need to enable shipping settings there!

The first time you visit Safhitak Store > Settings > Shipping, there is a prompt to add a new zone, and a default zone.

Locations not covered by your other zones is used for customers who do not match any of the custom zones you add. Adding methods to this zone is completely optional, depending on your needs.

a. Adding a new zone

    1. Go to: Safhitak Store > Settings > Shipping > Shipping Zones.
    2. Select Add shipping zone at the top.3. Enter a descriptive Zone Name, and select Zone Regions that apply. Regions can consist of: a) Countries, b) States, c) Continents.
      4. Select Limit to specific zip/postcodes (if applicable) to further narrow which customers match this zone. For example, you can set a local zone with a specific set of postcodes (one per line); a range of postcodes (e.g. 80310…77000), or use wildcards (e.g. CB23*)
      5. Select which Shipping Methods are available to this zone.
      6. Save changes.

In the below example, we created three zones – Local and GCC – to demonstrate how zones can be set up.

b. Sorting shipping zones

Shipping zones match customer address from top to bottom — the first to match the customer address is always used. If no custom zones match, then Locations not covered by your other zones is used.

To sort and reorder zones:

  1. Go to: Safhitak Store > Settings > Shipping > Shipping Zones.
  2. Hover and click on the far left handles. A four-point icon appears on the screen.
  3. Drag and drop.

Video

c. Editing shipping zones

To edit a shipping zone:

  1. Go to: Safhitak Store > Settings > Shipping > Shipping Zones.
  2. Hover over Zone Name, and the option to Edit and Delete appear.
  3. Select Edit, and a screen appears so you can change the name, regions or shipping methods.
  4. Save changes.
The Locations not covered by your other zones section cannot be moved, renamed or deleted because it acts as a default when no other zones apply.

To delete a shipping zone:

  1. Go to: Safhitak Store > Settings > Shipping > Shipping Zones.
  2. Hover over Zone Name, and the option to Edit and Delete appear.
  3. Select Delete, and the Shipping Zone is deleted.

3. Adding shipping methods to zones

To add a shipping method to an existing Shipping Zone:

  1. Go to: Safhitak Store > Settings > Shipping > Shipping Zones.
  2. Hover over the Shipping Zone you wish to change, and select Edit.
  3. Scroll down to Shipping Methods on the screen that appears.

  1. Disable an existing Shipping Method by using the button. Or select Add Shipping method to use a different one.
  2. Save changes.
Only shipping methods that support Shipping Zones are listed. If you have a method that does not support Shipping Zone, it is shown in the navigation menu and works globally/independent of Shipping Zones.

4. Removing shipping methods from zones

To remove a shipping method from a Shipping Zone:

  1. Go to: Safhitak Store > Settings > Shipping > Shipping Zones.
  2. Hover over the Shipping Zone you wish to change, and select Edit.
  3. Scroll down to Shipping Methods on the screen that appears.

4. Hover over the Shipping Method you wish to remove, and select Delete.Save changes.

5. Control the shipping method selected by default

The default Shipping Method for customers is the top listed, enabled shipping method in the zone that they match.

In this screenshot example, Local Pickup is chosen for customer that matched the Local Shipping Zone.

Drag and drop to reorder shipping methods using the handles on the left, then Save Changes.