Safhitak Reports

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Reports in Safhitak give you the ability to see your store’s performance from month to month using graphs and stats. It has two sections: Orders and Customers.

To view them, go to Safhitak Store > Reports.

1. Orders

Orders allow you to view gross and net sales volume and totals, as well as top sellers, top freebies, top earners, and product downloads. Sub-sections are shown below.

Note: By default, orders marked Processing, On Hold, and Completed are counted as sales.

a. Sales by date

The Orders tab starts with Sales by date. This gives you an idea of the current performance via a sales graph and a few way ways to drill down into data. By year, last month, this month, last 7 days, and a custom date range.

The sales graph itself shows the number of gross sales plotted on a light blue line, the net sales plotted in dark blue, the shipping amount plotted in green, refunds plotted in red, and coupon values redeemed in orange. Hovering over a point will give you the exact figure.

b. Sales by product

The sales per product section shows sales per day in a given range, similarly to the overview section:

Graph

You can select any product from your store to view sales data, and again drill down into by year, last month, this month, last 7 days, and custom.

Graph

c. Sales by category

You can also view sales numbers by category.

  • In the Categories widget, select the categories you want to review. (Or select “All”)
  • Then, select “Show”

Graph

You will now see the categories you’ve selected and their sales report.

Graph

d. Coupons by date

Similar to the previous sections, coupons by date shows discounts in total and the number of coupons used, plus provides the ability to filter by coupon, view the most popular coupons, and coupons giving the most discounts.

Graph

e. Customer downloads

Downloads have unique IDs, enabling them to be tracked and logged, and making it possible to view when it was downloaded, which products and the file name, on what order (clickable link), and where the customer is located via IP address.

Graph

It’s also possible to filter downloads by hovering over Product, Order, or IP address.

Graph

2. Customers

The Customers tab allows you to view reports for Customers vs. Guests and Customer List with options to further sort by year, last month, this month, last 7 days, and custom.

  • In Customers vs. Guests, customers are paying users who register on your website.
  • Customer List only shows registered users.

Graph

3. Export CSV

All reports besides the stock one have the option to export to CSV.

  • Select Export CSV
  • Save or view the file

Graph

The Export CSV feature is hidden from browsers without support for the Download property.